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|Films||Elena and the Secret of Avalor|
|Shows||Elena of Avalor|
|Occupation||Member of the Grand Council of Avalor|
|Friends||Alakazar, King Roland II, Queen Miranda, Prince James, Princess Amber, Princess Sofia, Mateo|
King Raul (son-in-law; deceased)
Queen Lucia (daughter; deceased)
Princess Elena (older granddaughter)
Princess Isabel (younger granddaughter)
Chancellor Esteban (grandson)
Luisa is the grandmother of Princess Elena, Princess Isabel, Chancellor Esteban, and mother to the late Queen Lucia.
41 years before the special begins, the wicked sorceress Shuriki invades Avalor and murders Luisa's daughter and son-in-law, King Raul and Queen Lucia. To protect her, her husband Francisco, and their youngest granddaughter, Princess Isabel, the Royal Wizard Alacazar traps them in an enchanted painting while Elena distracted Shuriki, but was trapped in the Amulet of Avalor in the process.
41 years later, Alacazar's grandson, Mateo, frees Luisa, Francisco, and Isabel from the painting to reunite with Elena. Though Luisa reconsiders never having let Alacazar trap her and the others in the painting in the first place, she stands by her eldest granddaughter as together, aided by Mateo, the Royal Family of Enchancia, and the citizens of Avalor City, they march on the palace, where Esteban turns against Shuriki and throws her wand to Elena, who breaks it in half, destroying Shuriki's magic and ending her reign over Avalor for good.
When Elena learns that she is to be ruler of Avalor now in her parents' stead as the eldest daughter and heir to the throne, Luisa assures her granddaughter that she will make a great ruler and will have her and Francisco there to help her every step of the way before encouraging Elena to greet her citizens and thank the Royal Family of Enchancia for their help in freeing Avalor from Shuriki's tyranny.